When creating a Company Managed project it is not created correctly

[Alfons Mientjes]

If I create a new project and I choose scrum or kanban, the project is not loaded correctly.
Problem 1: new board not created automatically

When refreshing the page i get this: project not available

When I look at all projects, it is among all projects

When clicking on this project i still see the message project not available

After refreshing the page for a few the times finally the project is visible but not board attached.

When trying to add a new board it is not possible because jira doesnt see the project

Can someone help me?

Cheers Alfons

[Walter Buggenhout · Accepted solution]

Hi @Alfons Mientjes ,

This is a permissions issue. After you create the project, you still need to grant access rights to it. Yes, probably even for yourself.

Although I'm natively speaking Dutch, I don't usually use Jira in Dutch - so pardon me explaining the path in English menu settings:

navigate to Project Settings > People and add your user account to one of the appropriate roles (Administrator, Developer, ...). After that, project features will appear.

Hope this helps!

[Alfons Mientjes]

Thank you for the response but it does not work,

I have the right rol, but still not able to create a board.

[Thuan_ Do Dang]

Hi @Alfons Mientjes ,

Can you capture your project permission of Browse project permission?

Is it contain Administrator role?

[Alfons Mientjes]

Thank you Thuan, this really helped me. Indeed, I had not assigned the correct permissions in my Default software scheme. Very stupid and weird, apparently I once did something with that and adjusted things.

Problem solved.