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When modifying Reporter, I can choose all JIRA users

Gerd Zeeland
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March 19, 2019

In an existing issue, when modifying the reporter, the dropdown/suggestion list yields all JIRA users. I can't think of a reason behind this. After all only a selection of users has a proper role in the project, related to permissions such as Browse Project.

Why would one want to select a reporter who has no rights whatsoever in the project?

Or am I missing something? E.g. a permission that states who can be reporter, or the like.

2 answers

1 vote
Andreas P February 11, 2022

Does anyone know of an actual solution to this problem by now? I stumbled upon the same problem. Not only when modifying the reporter, but also in the project settings "Users and roles" when adding a user to a role.

 

Modify reporter, my expectation: only suggest users who already have access to that project
How it is: suggests all users, even those without a Jira license

Add user to a role, my expectation: only suggest users with a Jira license
How it is: suggests all users, even those without a Jira license

 

The only way (which I know of) how to hide a certain user from those suggestions is to set them inactive. But we can't always do this, as that user originates from an AD server and is still used in other systems.

0 votes
Ollie Guan
Community Champion
March 19, 2019

Hi @Gerd Zeeland ,

Assignable User are configured in the project permissions scheme

https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html

 

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Gerd Zeeland
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2019

Hi @Ollie Guan,

Thanks; the 'assignable user' permission seems unrelated to making someone Reporter. I checked the permission scheme and there are no groups/roles that link to 'all JIRA users'. Only specific roles/people (team members, administrators, project lead etc.) have 'assignable user' permission.

Joe Pitt
Community Champion
February 11, 2022

If the user can create an issue in the project they should appear on the list

Andreas P February 11, 2022

@Joe Pitt Yes. But there also appear users who can't create an issue, who can't even access the project, who can't even log in to Jira. And those should not appear on that list. If we are still talking about the "dropdown/suggestion list" when modifying the reporter field.

Joe Pitt
Community Champion
February 11, 2022

I would open a ticket with Atlassian. 

Like Andrea Pareja likes this

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