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When moving any issue type from one project to another, the wizard screen set issuetype to 'Story'

jira-admin_telenor November 21, 2023

Hello Atlassian community.

We have upgraded the Jira to 9.4.10 LTS version few weeks ago and customers noticed that when moving any issue type from one project to another, the moving screen defaults the ticket to a "story" issuetype in the new project disregarding the original value. In previous version means 8.20 when moving any issue type from one project to another, the moving screen defaults the ticket to the same issuetype like source project. Is it a bug or intended behaviour? How we can resolve that?

Best regards,

Ernest

1 answer

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Answer accepted
Nic Brough -Adaptavist-
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November 21, 2023

Welcome to the Atlassian Community!

This will happen when the target project does not have the same issue type available.

jira-admin_telenor November 22, 2023

In our case target project has the same issuetype. 

Nic Brough -Adaptavist-
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November 23, 2023

Can you show us the two project issue-type schemes?

jira-admin_telenor November 27, 2023

I have upgraded to newer LTS hotfix version and it is working.

jira-admin_telenor November 29, 2023

@Nic Brough -Adaptavist-  Can you have a look?

Nic Brough -Adaptavist-
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December 6, 2023

I cannot replicate that behaviour without having two different issue type schemes set on the projects.

jira-admin_telenor December 7, 2023

I have upgraded to newer LTS hotfix version and it is working.

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DEPLOYMENT TYPE
SERVER
VERSION
9.4.10
TAGS
AUG Leaders

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