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Where can I change the Project of a Rule inside an Automation?

Victor Cordeiro Costa March 2, 2022

Hello.

I'm using JIRA to control the workflow of the User Stories of my Project and I have a question.

Where can I change the Project of a Rule inside an Automation?

I want to create an Automation that When an issue is transferred from IN PROGRESS to DONE in one Project (DPMS), I want to change a Linked Issue that is inside other Project (SDPMS) from IN PROGRESS to READY FOR PRODUCTION.

I was trying to create this Automation, but the Rule is restricted to DPMS project and I CANNOT CHANGE THIS FIELD. I tried, I could not find a way to create this rule that makes changes across different projects.

I even went to Rule details to try to change that (as advised), but the "Scope" field is frozen on "DPMS" project. It cannot be changed!

The below picture will make this issue even more clear.

Trigger - Condition.png

Trigger - Rule Details - I still cannot change to other Project.png

 

Is there a way to change the scope of a rule to work across different projects?

Could you help me with that?

Thanks

2 answers

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1 vote
Answer accepted
Bill Sheboy
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March 2, 2022

Hi @Victor Cordeiro Costa 

Jira Cloud automation rules can be project-scope or global/multi-project scope.  To do what you ask your rule would need to be defined as global/multi-project scope.

To make that change, please talk to your site admin to modify the rule. 

And please note: the different Jira license levels have restrictions on the number of global rules that can execute per month.  Discuss this with your site admin to learn how this rule is impacted by your license.

Kind regards,
Bill

Victor Cordeiro Costa March 6, 2022

Thank you so much!

0 votes
Victor Cordeiro Costa March 2, 2022

Each help is appreciated

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