Where can I see in the Activity, that a comment has been deleted?

[Markus Farnung]

A colleague added a comment in a Jira issue.

But the comment is not visible in the Comments tab of the Activity section.

I can only see in the History that the comment has been added.

I was confused and the colleague told me, that she deleted the comment, because it was not necessary any more. But this is not visible in the History.

So where can I see, that a comment has been deleted?

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @Markus Farnung ,

unfortunately, deleted comments are not stored in the database (these comments have been deleted from DB) so you can't view comment history for them.

Hope this helps,

Fabio

[Markus Farnung]

Hi Fabio,

thank you for the answer.

That the comment is not stored in the database is ok.

But where can I see in the history that the comment has been deleted?

It is visible that the comment has been added, but it is not visible that it has been deleted. So I don't know why the comment is not shown any more in the Comments section. How do I know, that this is not a bug???

Regards

Markus

[Fabio Racobaldo _Herzum_]

Hi @Markus Farnung ,

on the history tab you should see previous comment value ("test") and the new value ("") so it means that comment has been deleted

[Markus Farnung]

Hello Fabio,

in our case this important information is missing. That seems to be a bug.

The colleague added the comment and deleted it by clicking on the below option

In the history you can see the added comment. But not that it has been deleted.

[Bill Sheboy]

Hi @Markus Farnung 

Apparently it is a known issue that the history does not specifically indicate a comment was deleted: https://jira.atlassian.com/browse/JRASERVER-71237

Kind regards,
Bill

[Markus Farnung]

Hello Bill,

thanks for you answer.

For me it is a bit strange, that this is handled as a "Suggestion" . For me this clearly is a bug!

Regards

Markus

[Bill Sheboy]

Agreed, and...In those backlogs only the support staff can add defects (I believe).  So unless your site admin submitted a ticket leading to a defect, many customers just create "suggestions" to at least make the symptom visible.

__Bill