Where to apply Copy Value From Other Field post function for sub-tasks?

[Rob Jefferson]

Requirement: To copy existing value of "Due date" field from parent issue onto a child sub-task when the sub-task is created.

Issue: I've currently applied the "Copy Value From Other Field" at Step 1 of the issue workflow at the "Create" transition as the last entry on the Post Function list but it doesn't seem to be working. The sub-task issue type is part of the same workflow as the parent issue too. However, when I create a new sub-task after applying the changes, it's not copying the due date from its parent.

Any ideas why this might be happening please? Not sure whether it's a workflow issue, a transition problem or whether it's being applied at the wrong stage?

Thanks.

[Abhinav Srivastava]

@Rob Jefferson

I have the same requirement to copy due date from parent to subtask on creation of SubTask.

Could you please let me know how did you achieve this.

[Petter Gonçalves]

Hello Rob,

Per your description, you are correctly configuring your workflow and post function to copy the value from the parent issue when you create the sub-task.

I would look for the following possible problems:

- Check if you have properly published your draft workflow once you performed the change

- Check if you don't have another custom field with the same name "Due date"

- Check if the correct Due Date field is properly added to your sub-task Create/View/Edit screens

- Check if the context of the Due Date field is properly configured to be applied on Sub-task issues

- Check if there are no properties in the workflow create transition that could be blocking the issue from being edited.

[Abhinav Srivastava]

@Petter Gonçalves 

I checked all details mentioned by you, still I am unable to copy due date from parent to subtask.