While uninstallation of jira 9.12.1 and 9.12.2 LTS we encounter an unexpected behavior

[Meta Team]

we are 3rd party patch provider like PatchMyPC or ManageEngine. We are providing similar services to our customers. and have added Jira to our catalogue.
https://adaptiva.com/products/autonomous-patch
We have faced an issue with uninstalling the application which is causing an error log we just want to confirm the behavior of the application, as we have tested 4 version of your application with 8.20.30, 9.4.15, 9.13.0 and 9.12.2 we have noticed only this issue is occurring in 9.12.1 and 9.12.2 only. This application is creating a log file during uninstallation and the process is not working as its working in other versions.

[Andy Heinzer]

Hi @Meta Team Thanks for your report.  I have not been able to reproduce this specific error, but I did go ahead and create a bug ticket for this just in case over in JRASERVER-76985.

[Meta Team]

Hi @Andy Heinzer  Thanks for your response. This error is persistent when we uninstall this application from ARP each time the log file name change.  I am sending you another screen shot and I can share the log file for your reference, please tell me where I can upload that log file. 

[Andy Heinzer]

Thanks, but that's not necessary.  I already have access to the previous log you uploaded to https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2781230

[Meta Team]

Hi Andy,

It's just a gentle reminder that please update regarding this issue. Is it fixed or will be updated in next release.

regards 

Meta Team

[Andy Heinzer]

Hi @Meta Team Please see our Atlassian Data Center and Server Bug Fix Policy.  I am afraid that I personally don't control which bugs will be prioritized.  The team has agreed that this is a valid bug specific to the uninstall aspect of the Windows installation package.  Please watch JRASERVER-76985 as this will be updated when there is more to share, but right now I don't have a time table as to when a fix might appear for this.