Who initiated the launch of automation?

[Konstantin Zhabko]

Hello. I use Jira cloud (Standart plan). It means I can run automation 500 times per month. We have 32 registered users and this month limit run out.

New premium tarif plan, promised to increase automation executing 1,000 executions per user per month (combined).

Questions:

1. How to determine, who initiated the launch of automation?
2. In my case, only one user is the owner of the Automation. But I can't see who initiates the automation process.
3. What does it mean by combined execution? I could run Automation 32,000 times by Automation user.

See screenshots:

image 1: One user is the owner of all automation 

Image 2: Extended audit log of executed automation (who is the initiator?)

[Bhanu KN · Accepted solution]

Hi @Konstantin Zhabko , 

Hope you are doing well. 

The Automation rule gets initiated based on the trigger you have configured. For the rule in the screenshot, whenever the value changes for 'Request for', the automation rule runs.

Anyone in the instance with edit permissions could have added, removed, or changed the value. The action triggers the automation rather than the user. You could also indirectly say that anyone who edited that field triggered the rule. 

In the standard plan, you have combined a total of 1000 executions. 500 per product. I assume you are using Jira Software and another Atlassian product like Service management etc. 

As for optimization, If possible, have single project-level rules as they have no count limit. (for reference)

You could go to rule details > change the scope to 'single project'. Instead of using one rule for 5 projects, you can copy and have 5 rules dedicated to each project. (note that this may not work if your rule performs inter-project actions). 

I believe 3600 is the seconds limit. The total processing time limit on an automation rule per 12 hours. (for more reference)

Hope this helps :)

Cheers,

Bhanu

[sburyak]

Well, respond looks attractive! thank you very much!
Let me clarify.
In other words, it seems that as soon the rule become serve single project than limitation will be removed.
Is it true statement?

[sburyak]

One more thing:
I can see in the rule menu that I'm able to COPY and EXPORT rule, but nothing about PASTE and IMPORT. How do I do this?

[Bhanu KN]

@sburyak , 

That's correct. Any rule whose scope is set to a single project will have no execution limits. 

You can copy the rule, it will be copied with "copy of <your rule name>" if you decide not to rename it in the next window. You can begin working with the copy :)

[sburyak]

Ah-a, That's how it's build.
Copy meaning - Duplicate. 
Copy is not about Copy-Pasting.

Well,
Seems the new rules (for other projects) need to be recreated from scratch.
The rules are not copyable to there.

What about Export?
What it for and how to import then?

[sburyak]

Found. It's okay.

[Dave Mathijs]

HI @Konstantin Zhabko ,

as an automation rule is initiated by the trigger, you need to look at what trigger is used for a specific automation rule.

Some examples:

If the trigger is Issue created, then the person who created the issue is the initiator.

If the trigger is an issue transition, then the person who transitioned the issue is the initiator.

If the trigger is Field value changed, then the person who changed the value of that field on the issue that meets the condition is the initiator. You can look it up in the Activity tab of the corresponding issue.

You cannot see this in the audit log of the automation rule as the rule itself just follows its configuration (trigger > condition > action).

[Dave Mathijs]

Please note that an automation rule always runs when it's triggered, even if the condition does not meet the requirements and no action is taken.

[sburyak]

"...You can look it up in the Activity tab of the corresponding issue...."

Hi Dave!
Thanks for yor assiatance.
Can you plese guide me to this tab.
Or even you may post just a picture to let me undestud were is it located.

[sburyak]

Found.
Thanks.

[Dave Mathijs]

Thanks to accept my answer if it helped you.