Why am I getting an error that these Jira directories don't exist- am I referencing the wrong ones?

[MP32]

I'm trying to have my user-data script copy certain directories to my sharedhome directory utilizing this example code from this doc: 

cp -R /var/atlassian/application-data/jira/{data,plugins,logos,import,export,keys} /data/jira/sharedhome

When I installed Jira, I set this as my home directory 

/var/atlassian/application-data/jira

The document says to copy those subdirectories from your Jira home directory. However, when my script runs that command at the very end, it tells me none of those directories exist. How is that so? Am I referencing the directories incorrectly?

[Nic Brough -Adaptavist- · Accepted solution]

Yes, you probably are.

Could you explain what you are trying to do at a higher level?  Install a second node? Convert Server to DC?  Migrate Server to DC?  

[MP32]

I'm trying to deploy two nodes at once to run in a cluster. They get deployed via an auto-scaling group and share this user-data script

echo "===== Downloading Jira ====="

wget -O ~/jira.bin https://www.atlassian.com/software/jira/downloads/binary/atlassian-servicedesk-4.19.1-x64.bin

cat <<\EOF >> ~/jira.varfile

app.confHome=/var/atlassian/application-data/jira

app.install.service$Boolean=false

portChoice=custom

httpPort$Long=8080

rmiPort$Long=8443

launch.application$Boolean=false

sys.adminRights$Boolean=true

sys.confirmedUpdateInstallationString=false

sys.installationDir=/opt/atlassian/jira

sys.languageId=en

EOF

echo "done"

echo "===== Modify Jira Permissions ====="

chmod +x ~/jira.bin

echo "===== Start Jira Install ====="

sudo ~/jira.bin -q -varfile ~/jira.varfile

sudo /opt/atlassian/jira/bin/startup.sh

echo "===== Cleaning up Jira Files ====="

rm -f ~/jira.bin

rm -f ~/jira.varfile

chmod 750 /opt/atlassian/jira/logs/

mkdir /var/sharedhome

echo "===== Mounting EFS ====="

echo "${efs_id}:/ /var/sharedhome efs _netdev,tls,iam,nofail 0 0" | tee -a /etc/fstab

mount -a

echo -e "jira.node.id = node$RANDOM \njira.shared.home = /var/sharedhome" | tee -a /var/atlassian/application-data/jira/cluster.properties

cp -R /var/atlassian/application-data/jira/{data,plugins,import,export} /var/sharedhome

Everything works until the very end, when it tries to copy those directories to the /var/sharedhome directory, when it says that the /var/atlassian/application-data/jira/data, /var/atlassian/application-data/jira/plugins etc. directories don't exist. This is the initial stand-up I'm doing where I'm deploying the two instances for the first time (as part of an ASG) and I'm trying to have the script copy those directories to the EFS mounted directory

[Nic Brough -Adaptavist-]

Ok, that implies that your installation is not running to completion on the first node.  The install will create the directories and content it needs, so when you come to copy, and find the files are not there, that's why it's failing.

[MP32]

Looking through the logs- Jira gets installed and completed before trying to copy the directories and I just tried running those commands manually and it's still telling me the directories don't exist. What other things can I try? 

[Nic Brough -Adaptavist-]

If the home directory is empty, missing the directories you are looking for, then it has not completed.  

You might want to check the permissions as well, but "do not exist" almost always means they are not there.

Is your first node actually up and running?  If it is, then you'll find you have created the directories somewhere else.  Maybe look to the defaults?

[MP32]

When I go to the home directory, which I believe is the default home directory and also what I set to be my home directory in my script (/var/atlassian/application-data/jira) this is what's there: 

caches cluster.properties log plugins tmp

Obviously my script adds the cluster.properties file after the install.

The first node works (I believe?),  I can access the Jira set-up page: 

[Nic Brough -Adaptavist-]

Ok, so you have not finished setting up the first node, that explains why the directories are empty.