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Why are my jira dashboards blank in Chrome?

David Harris
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October 20, 2020

Refresh constantly. 

Some dashboards display after 10 refreshes. Some appear immediately. 

Tried clearing Chrome Cache. 

2 answers

0 votes
Mirek
Community Champion
January 24, 2022

Seems you hit this specific problem

https://jira.atlassian.com/browse/JRASERVER-73196

You might try the workaround that there is in the description or upgrade to the version that would contain fix (announced in this comment)

https://jira.atlassian.com/browse/JRASERVER-73196?focusedCommentId=2960037&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-2960037

Khai Tran January 25, 2022

Thanks @Mirek the workaround works well for us.

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Mirek
Community Champion
January 25, 2022

Glad that it worked :)

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0 votes
Mirek
Community Champion
October 21, 2020

Hi @David Harris , 

Have you tried a different browser or only Chrome? 

Juhaina Almama
Contributor
June 15, 2021

Hi Mirek

I have the same problem with chrome, not with another browser.

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Khai Tran January 17, 2022

Hi @Mirek 

We have the same problem with Chrome v97.0.4692.71 (Official build) (64-bit), while this problem does not occur on other browser such as Edge 97.0.1072.62 (Official build) (64-bit), Brave Version 1.34.80 Chromium: 97.0.4692.71 (Official Build) (64-bit).

Our version of Jira Software is 8.8.0

ra January 19, 2022

Chrome Version 97.0.4692.71

Same problem.

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