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Why are the epic names not shown anymore in the backlogs?

Petra Meier-Liepe
Contributor
April 13, 2023

Since today all epic names are gone in our project backlogs. Only the summaries are shown - even in the tickets.

Is this a bug?

2 answers

0 votes
Teresa_DevSamurai
Community Champion
April 13, 2023

Hi, Could you please share a screenshot? Just make sure what's going on and you don't turn off the epic panel

0 votes
Alex Koxaras -Relational-
Community Champion
April 13, 2023

Hi @Petra Meier-Liepe and welcome to the community,

You mean the field has disappeared from the Epic issue types? If yes, then perhaps someone has removed it from the view screen. Add it back again.

Petra Meier-Liepe
Contributor
April 13, 2023

Maybe, what doesn't make sense. How can I add it back to the view screen?

Alex Koxaras -Relational-
Community Champion
April 13, 2023
  • Go to project > project settings
  • Issues > Screens
  • Find the screens for the epic > expand them
  • Click on the screen which corresponds to View Screen
  • Search the field from the bottom search field and add it

Cross check that this action resolved your problem. If not, report back.

Petra Meier-Liepe
Contributor
April 13, 2023

Thank you, I have to contact our admin. I don't have the rights...

Petra Meier-Liepe
Contributor
April 13, 2023

I saw https://community.atlassian.com/t5/Jira-Software-articles/Upcoming-changes-to-epic-fields-in-company-managed-projects/ba-p/1997562 and https://community.atlassian.com/t5/Jira-questions/Why-is-Backlog-showing-Epic-summary-not-Epic-Name/qaq-p/2324892

I absolutely agree that it doens't make any sense to show the epic summary in the backlog. There is not enough space and it makes the board look confusing. Can't we change it back so that the Epic name is shown?

Thank you!

Like Edith Gosselin Picard likes this
Alex Koxaras -Relational-
Community Champion
April 13, 2023

Ah! You were talking about this. A screenshot would be great to understand your problem better :)

It seems that you have found the solution but I don't think that you can bring them back. One of the reasons for removing them was that both Epic Name and Summary were confusing to many people.

Petra Meier-Liepe
Contributor
April 14, 2023

 

It's no longer clear, one just see words, when you open the backlog and see the sprint with the tickets.

Petra Meier-Liepe
Contributor
April 14, 2023

Unbenannt.JPG

Petra Meier-Liepe
Contributor
April 14, 2023

So you see the beginning of the summary, and then it's cut off...

Petra Meier-Liepe
Contributor
April 14, 2023

Unbenannt.JPG

And also the overview of the epics is not short and clear anymore...

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