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Why assignee changed from user name to ID when saving it on a filter?

Moran Hazan
Contributor
August 9, 2020

Hi,

Anyone knows why my assignee is now IDs and not the actual user names? It's impossible to decipher which each ID means. 

Thanks in advance! 

2 answers

1 accepted

1 vote
Answer accepted
John Funk
Community Champion
August 9, 2020

Hi Moran,

It is because of GDPR  rules.
you can copy the ID then go to Settings > User Management. 
Select  a user and then paste the copied ID for their ID in the URL and press enter.
It will bring up the person attached to that ID.

0 votes
Ste Wright
Community Champion
August 9, 2020

Hi @Moran Hazan 

Just to confirm - is it ID when viewing the filter's results? Or just when it's exported? Or somewhere else?

And when you say ID - is this the User ID? Or the unique identifier (which is lots of numbers/characters)?

It'd be good to know the scenario / need to see if we can find an alternate for displaying the name of a user.

Ste

Moran Hazan
Contributor
August 9, 2020

When I save a filter that includes assignee- which is basically the user, I will open it later and instead of names I see ID

John Funk
Community Champion
August 9, 2020

Exactly - that’s the GDPR rules.

Like Moran Hazan likes this
Ste Wright
Community Champion
August 9, 2020

Hi @Moran Hazan 

Ahh - you mean in the query itself rather than the results?

Then yes John is right, it's GDPR related. You can see more information on why this changed on this page - and how this impacted Jira on this page.

Ste

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