Why cant i find add work log option to track the time taken for the tasks?

[samitha]

can't find add work log option , so cannot log time and hence cannot track the time taken for tasks

[Jack Hunter [HeroCoders]]

Hi @samitha,

Is the problem affecting Next-Gen projects maybe?  

[samitha]

nope, not next - gen projects.

Actually, i have joined these projects recently.

The projects were already created.

[samitha]

hi @Jack Hunter [HeroCoders] , 

You are correct. I didn't notice before that the project i am working on is next-gen project..

is it because of that i am not getting add log option?

i read somewhere that estimation feature is not added to next -gen projects

[Jack Hunter [HeroCoders]]

@samitha, that's correct. Next-Gen projects lack time tracking at the moment. You can vote the following issue: https://jira.atlassian.com/browse/JSWCLOUD-17447

In the meantime, you can try one of the time tracking apps from Atlassian Marketplace. You might want to pick the one that stores time tracking in Jira worklog so you can switch back to Jira time tracking when it is available in Next-Gen.

I can propose Clockwork (time entries are stored in Jira so you are safe). There are few others, e.g. Tempo (not sure where Tempo stores time entries though).

I hope it helps.

Cheers,
Jack 

[samitha]

Thank you @Jack Hunter [HeroCoders] for the quick response.

[Fazila Ashraf]

Hi @samitha 

Globally, your jira administrator should first enable the time tracking feature in JIRA. If done, you will also need 'Work on issues' permission in the project to perform this action.

There are also other scenarios causing this .Find more details in https://confluence.atlassian.com/jirakb/unable-to-log-work-224400725.html

[samitha]

Hi @Fazila Ashraf ,

I already tried the above steps, enabling time tracking feature and 'work on issues' permission. But not worked.

Let me go through the link above