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Why does nothing happen when I try to import a Jira cloud backup into another Jira cloud?

Joel Fleurant
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September 1, 2023

I'm trying to clone a Prod Jira cloud instance into a Jira Dev cloud instance by exporting from prod and importing into the dev instance but nothing happens after I select the backup. Am I missing something?

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1 answer

1 vote
Max Foerster - K15t
Community Champion
September 1, 2023

Hey @Joel Fleurant,

Can you be more precise about the "nothing happens" part? No progress bar appears after selecting the backup? 

Xnip2023-09-01_16-37-05.png

Joel Fleurant
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2023

Nothing happens. No prompt. No progress bar. No error. Nothing :-).

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