Why doesn't webhook work with my url?

[limborg]

Hello, I have an issue with sending request from jira webhook to endpoint of my app. App endpoint is not called.
I think that webhook is configured properly, but on the other hand I don't see any issue from app side. So I'm confused and need a help.
My webhook is triggered as post function and was added as last step to transition. I've tried to put url from a pipedream service to test post request from webhook and it works correctly. I received request with two query parameters: user_id and user_key. 
As you can see below I've also tested my endpoint via postman and it works. 
What the problem could be?

Pipedream url:



My url:

[Kirti Jain]

I also am facing the same issue. Any suggestions what am I missing?

[*ServiceRocket* KL Foong]

Hi

For Jira Cloud, WebHooks post function only works intermittently at the moment due to this bug WebHooks not firing when the event triggered is Workflow post function  

Can try Automation rule to send web request triggered by Issue Transitioned

For Jira DC, enable SSL debug logging to check if it fails due to SSL error. For SSL error, external server SSL certificate will need to be imported into JVM that runs Jira DC.

[Dev Bonebone]

im also facing the same issue, does anyone know how to solve this?

[Rod]

I am having this same issue. If I use the Requestbin URL, it works, but when I use my application url it does not reach it.  If I use curl from the JIRA server to send to my application end point the same data payload it works, so I know it is not an issue between the JIRA server and the application end point...

Below is the requestBin result and below that is the configuration of the webhook.  If I simply change the URL on the webhook, in the JIRA traces I see no difference except I do not receive the "WebHook successfully sent" message after the "Posting to web hook at 'https://myurl/functions/JIRAWorklogWebHooks?user_id=rpeck&user_key=rpeck'" that I do receive when using the url for RequestBin...

[Rod]

For my case, it looks like it was related to my ssl certificate chain, and in fact it was reaching my application server, but the connection was being aborted... I can't explain why the curl approach worked and the webhook from JIRA failed, but when I tried through a different certificate it worked.

[Aman Kumar]

Same issue, pls help.