Why is commenting on issues disabled for a group of users?

[Vasco Nunes]

I have some issues that I assign to a given group of users. When the issue transitions the users looses commenting capability.

This occurs despite the project's permissions are enabled for any logged user:

[Charlie Misonne · Accepted solution]

I think your worfklow sets the jira.issue.editable property to false.

Check the worfkow transition properties in your workflow configuration.

See Workflow Properties for more info.

[Vasco Nunes]

it was the jira.permission.comment property in the workflow status. Thanks for the clue.

[Parvez Misarwala]

Check your project permissions for 'Comment issues'. Appropriate users or groups must be assigned to this permission.