Why the Description Field of Jira is not Shown in Tempo and Worklog Field of Tempo Not Shown In Jira

[Biswash Lamsal]

I am trying to make a report in Tempo about the worklog of all the employees with their log time, their description of the task, the date when the task was updated, and the customer whom they worked for. I also wanted to add the 'Description' that is provided in Jira for the issue. Somehow, I cannot find a description field in Tempo that would allow me to add the Jira description to my Tempo report. Similarly, if I generate a report from Jira and all my worklogs are updated in Tempo, I cannot add the worklog Field of Tempo into my Jira account. I want to learn how I fix these because those fields are important to generate a report for billing our services and for taxation purposes.

[Marc - Devoteam · Accepted solution]

Hi @Biswash Lamsal 

The worklog information is stored on servers own by Tempo and not in the Jira DB.

The jira description field is not accessible for Tempo reports.

Do you want to see the description a user types at the worklog when submitted or the Jira field Description.

The worklog description can be shown.

Generate a Time Tracking or Logged Time Report: 
Configure the Report:

• Group by: "Worklog"
• Enable Overview: After grouping by worklog, enable "Overview" mode.

Once in overview mode, the worklog description will become visible as a column in the report.

[Biswash Lamsal]

Thank You for your response. I am being able to add the worklog of Tempo in my report. Moreover, I am also  looking to add the Jira Description field to my Tempo report. Is there a way to do so? 

[Marc - Devoteam]

Hi @Biswash Lamsal 

What I have found no, as this information is not stored at tempo side but at the Atlassian site.

You cold contact Tempo with this question, if this is possible.

Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request.

This will help other community member trying to solve the same or provide them with a work around

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