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Work logged (Time Spent) not appearing on Time Report

Work logged (Time Spent) not appearing on Time Report

Hello,

One of our admins is unable to see work logged on specific tickets for two users when he pulls a time report. I have already checked and seems he has all permissions granted to view and edit worklogs.

Both of these tickets have 20+ worklog entries, could that be the issue?

Thank you,

2 answers

0 votes

Hi @Steven Choiniere ,

can I ask you to submit a support request from the Tempo website?

Thanks and regards

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Yes, this is a Jira API limitation. You have to use a different API call.

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Thanks for the answer!

How could I use a different API Call? Not familiar with this terminology

Thank you ,

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How your admin pulled a time report?

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With these parameters:

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Ahh... I see you are using one of the addons.

Probably your addon has an issue. Please check other options available on the marketplace: https://marketplace.atlassian.com/search?query=worklogs

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