Hi,
when we close off a ticket / job we set already a workflow property jira.issue.editable to false to make the issue readonly , however this does not prevent to link from or to that issue it also allows creating subtasks.
Is there a property to set (and if which ones) to disable modifying the ticket in any form, including linking and adding subtasks to it?
Or are there other ways to achieve this with inbuilt capabilities of Jira?
Hi @tomekpl,
To disable the sub-tasks creation for the closed issues,
Add jira.permission.subtasks.create = denied to the properties of Closed status in your workflow.
To disable the linking for the closed issue,
Add jira.permission.link=denied
If that doesn't work, try:
jira.permission.link.group.1=some-group-one
Where some-group-one is a group that already had linking permission but doesn't have any users in it or has only limited users like admins.
For reference, you can see https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status for more details and you can add the properties as you want.
Hope this helps you.
Thanks,
Ram.
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