Working days not reflecting in Sprint Health Gadget, Burndown Gadget

[Tehmina Aslam]

Hi,

I hope everyone is well. We operate on different working days, specifically from Sunday to Thursday, with our weekend falling on Friday and Saturday. I've configured this in my Scrum Board settings, but I've noticed that it's not reflected in the Burndown Gadget or Sprint Remaining Days. Just to clarify, I've also made these adjustments in Jira Cloud settings. Could you please assist me with this?

Thanks!

[Gizem Gökçe _OBSS_]

Hello @Tehmina Aslam ,

I understand that you are looking to solve your problem using Jira's built-in features. However, in some cases, Jira's capabilities may not be sufficient for more complex requests like yours. If you are open to enhancing Jira's functionality, I have a suggestion that may be helpful.

I believe Timepiece - Time in Status for Jira which is developed by my team at OBSS is one of the best tools that you can use to meet your reporting needs with custom working hours. Our application is available for both Jira Cloud and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. 

The application also offers custom calendar support. Calendars can be configured based on your working hours, excluding holidays and non-working hours (even lunch breaks) from the calculation. Time in Status reports can be generated based on your custom calendars. In your case, you can set up two different calendars for each of your shifts. By selecting the appropriate calendar, you can retrieve all the reports you need from the application and easily analyze performance between shifts.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. Also you can export the reports in to various formats easily. 

Visit Timepiece - Time in Status for Jira to explore how our JIRA add-on can revolutionize your metrics measurement process. Enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

[Nikola Perisic]

Hello @Tehmina Aslam 

The article from: https://community.atlassian.com/t5/Jira-Software-questions/Number-of-days-remaining-in-active-sprint-board-is-not-correct/qaq-p/1240558 can help you out.

Let me know if it answered your question. Look for the comment that Steven has made.

[Tehmina Aslam]

Already did, but doesn't work so I just reported the issue. their backend team is working on it.