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Xray plugin

Rajesh Ramanutty
Rajesh Ramanutty July 26, 2020

While opening the XRAY plugin m getting the error image.pnglink /secure/admin/views/XrayRequirementCoverageConfiguration.jspa

 

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Daniel Ebers
Daniel Ebers
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August 12, 2020

Hi Rajesh,

basically a single page is missing which should be there - but is not there.

Did this happen right after an upgrade of the XRay App? Which version of XRay you are currently running?
For a milder case - have you tried to disable and re-enable XRay for a moment?

Although the error message is clear it is somewhat unclear what the missing page is caused by. Maybe there are some more details available from log? Given server (shell) access you could check from logfiles on disk.

Cheers,
Daniel

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Rajesh Ramanutty
Rajesh Ramanutty August 12, 2020

The problem is resolved after we upgrade the JIRA to 8.5

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Jusef Belkasemi
Jusef Belkasemi
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July 28, 2020

We are getting a problem today the plugin is not working, we are just getting an error when trying to open the Testing Board

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