You are viewing this selected server as anonymous. You may want to Login & Approve

[Gregory Hicks]

Hello All!

So I am an administrator for JIRA and Confluence and I have run into a problem here I can't seem to figure out. 

In our Confluence (6.4.2) our regular none admin users are trying to create a JIRA report to their respective JIRA projects and once we get to create change log we get this notice bar. "You are viewing this selected server as anonymous. You may want to Login & Approve" Clicking login and approve does nothing and the project drop down doesn't show any projects. When I access it with my admin account it seems to work fine and I can generate reports. 

Has anyone else encountered this issue? I have been reading and tinkering with rights but can't seem to get things working.

[Alex Samodurov]

After having this issue, I closed out of the Jira Reports dialog and saw a login item in the Confluence notifications list. After walking through the login and approval steps, I was able to access the full project list.

[Andreas Ebert]

Thanks, this work-around helped my customer who also had this problem.

Were you able to find the source of the problem and maybe fix it permanently?

[Alex Samodurov]

This seems to be a one-time activity to authorize access to Jira content from within Confluence. As far as I can tell, this isn't a work-around for a problem, but just how the systems were designed to authorize access to each other.

A note: we are currently running separate user directories within Jira and Confluence; I do not know if this behavior is different if both systems are sharing a user directory.

[Antons Dolgopolovs]

Hi @Alex Samodurov , I experience the same issue right now. What do you mean by closing out Jira Reports dialog? You mean this one?

[Alex Samodurov]

Hi @Antons Dolgopolovs , yes, that does look like the Jira Reports dialog that I recall in this situation.

[Antons Dolgopolovs]

Hmm work-around you mentioned above didn't work for me. I still get this notification. Maybe you can give me a hit what Rights needs to be activated for me as a user? So I can check it with my Admin.

[Brandon Finley]

Dont have an answer unfortunately but I am also having this issue.

[Hugo Andrade]

Gregory, 

I have Confluence 6.7.2 and Jira v7.8.0 and started having this issue as well.