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You cannot change the association between step '48' and status 'QA Complete'.

Saniya Ansari November 16, 2020

not sure why I am getting this or how to fix it. any suggestions?

 

jira.PNG

1 answer

0 votes
John Funk
Community Champion
November 16, 2020

Hi Saniya - Welcome to the Atlassian Community!

What exactly are you trying to do when you get the error? 

My first thought, though, is that you are trying to create a transition from one Done status type to another Done status type. That would not make any sense. Your QA Complete status should probably be an In Progress type status (blue color) and not a Done type status (green color).

Saniya Ansari November 16, 2020

Thank you. That made sense. I adjusted it but still getting the same. I am updating workflow. workflow.PNG

John Funk
Community Champion
November 16, 2020

So what exactly are you trying to do when you get the error? 

Saniya Ansari November 16, 2020

I am trying to Publish this workflow when I get this.

tokcum
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November 16, 2020

I find two things strange in this issue:

1. Why is the name of step 48 not resolved into “Resolved”.

2. Why does the error indicate there is a problem with a transition from 48 to QA Complete while in the workflow the transition goes from QA Complete to 48?

 

@Saniya Ansari Have you made more changes to the workflow?

Saniya Ansari November 16, 2020

- not sure what you mean by why is the name of step 48 not resolved? Please clarify

- yeah it is a strange error. I am not sure why either. I havent made any changes.

tokcum
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November 16, 2020

The error message does not use the name of the state which would be “Resolved” but its id which is 48.

If you haven’t made any changes to the workflow why do you want to publish the workflow? Why not just discarding?

Saniya Ansari November 16, 2020

oh thats what you mean. I have made changes to workflow as posted above. It wasnt like this before. There were no transitions at all before for any status.

John Funk
Community Champion
November 16, 2020

I think you should be able to publish the workflow now and test it out. 

Saniya Ansari November 16, 2020

Still doesnt work. I keep getting same error.

John Funk
Community Champion
November 16, 2020

What action exactly are you doing when you get the error?

Saniya Ansari November 16, 2020

Clicking on 'Publish'

John Funk
Community Champion
November 16, 2020

I would delete the transition from Resolved to QA Complete and then publish it. 

If that works, then edit the workflow again to add the transition back in and then publish it again. 

Saniya Ansari November 16, 2020

yeah thats the funny thing. I never had any transition from Resolved to QA Complete. It was from QA complete to Resolved. Even when i removed that one, i still get the same error. Something funky happening..

John Funk
Community Champion
November 16, 2020

Can you post your latest workflow?

Saniya Ansari November 16, 2020

workflow.PNG

John Funk
Community Champion
November 16, 2020

Weird. I guess I would try to copy the workflow and make the changes to the Inactive one and then sub it out in the workflow scheme. 

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