Zephry for Trial version

[praseeda.sankarankutty]

Hi, I now have the JIRA Software as trial version. Can I get Zephyr added to it?

[Hernan Halabi - Elite IT Consulting Group · Accepted solution]

Hello @praseeda.sankarankutty in order to add zephyr, you must navigate to the apps tab from the admin menu. First thing you should see is a search box there from where you can search for zephyr and start a trial

[praseeda.sankarankutty]

Thanks, but how do I go to admin menu, the problem is I am unable to login to JIRA software again using my Atlassian id. I raised to ticket to help me identify the id..

[praseeda.sankarankutty]

I got to the Administration page and selected the Applications tab. But I could not view a search facility. But when I traversed the Manage Apps, it still does not show up the Tool.

[Hernan Halabi - Elite IT Consulting Group]

URL should be something like this

https://yourcompany.atlassian.net/plugins/servlet/ac/com.atlassian.jira.emcee/discover#!/discover 

It should be the first thing you see when you click the apps tab

[praseeda.sankarankutty]

Nope, this is not installed with my company domain. I have a different url as I got it downloaded - somethins like localhost:  http://localhost:8080/plugins/servlet/upm/manage/all

So where ever, Zephyr does not show up in my searches..

So I am unable to explore the test capabilities of this tool.

[Hernan Halabi - Elite IT Consulting Group]

You must click on the manage apps tab shown in the screen shot you sent

[praseeda.sankarankutty]

[praseeda.sankarankutty]

So this is what I had to do, after much searching, I downloaded the Zephyr trial version in my system and uploaded the app manually.  Then I added the license I had received when I asked for Trial version of Zephyr. Now I am able to view it under manage apps, but still not able to integrate it with JIRA. All of the trial time has gone to get these initial setup completed..

[Hernan Halabi - Elite IT Consulting Group]

I suppose you should be able to ask for a new trial if you couldn't test it.

[praseeda.sankarankutty]

Yup tried it and it said license updated successfully - valid till 05/ Apr . Still enable Zephyr Failed !! No idea what to do to get Zephyr in..This is such a painful process!! :(

[praseeda.sankarankutty]

[Hernan Halabi - Elite IT Consulting Group]

maybe you need to delete plugins cache. You should review the logs

[praseeda.sankarankutty]

Tried that too.. still same issue..just does not enable the Zephyr app..

[Hernan Halabi - Elite IT Consulting Group]

Sorry but I'm running out of ideas without being able to see this in more detail. Shouldn't be such a headache. Usually it's not

[Sushma.Bhargav]

Hello Hernan,

We would recommend you to get in touch with our product experts as they can analyse the actual problem on Zephyr side, please submit a support ticket here and the support team would facilitate the rest.

Thanks,

Zephyr for Jira Product Team