ata residency change

[Anja Kneisel]

Hello, I want to change the Realm für my Jira Cloud an Confluence, But I don´t know how to change to EU?

I Think under the word Action ist something wrong. Can you help me

I hope someone can help me.

Thank you!

[Anja Kneisel]

Ok, thank you very much!

[Kesha Thill]

Hi @Anja Kneisel as Dave mentioned above we have been looking into options to expand availability of data residency. We recently announced that data residency will be included in our Standard and Premium cloud plans later this year, in addition to our Enterprise plan.

To learn more and sign up for updates, visit our page here. You can also view our documentation to learn more about how it works and what data is covered.

To see what else we're working (like additional geographies and functionality) related to data residency, visit our cloud roadmap here. 

[Alexis Robert]

Hi @Anja Kneisel , 

at of now, only the Enterprise plan has the option to choose where exactly is your data stored, as explained here : https://confluence.atlassian.com/cloud/cloud-data-hosting-regions-979415715.html

That means that if you're on the Free, Standard or Premium plan, you data can be anywhere on Atlassian locations.

However, there is a new feature coming this year that will enable anyone, even on the Free plan, to "buy" the option to choose the data location as explained in the Cloud Roadmap : https://www.atlassian.com/roadmap/cloud?category=dataManagement&status=inTheWorks

Let me know if this helps, 

--Alexis

[Dave Meyer]

Hi @Alexis Robert ,

I just wanted to jump in and clarify that while we are committed to expanding access to data residency beyond the Enterprise plan this year, we have not yet finalized publicly the availability and timing. Rest assured we are working to announce more details as soon as we can.

Cheers,

Dave

[Alexis Robert]

Hi @Dave Meyer , 

yes of course there is no definitive date yet, but the public Cloud Roadmap does list this feature as coming in Q3-Q4 2021 🙂