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automation due date

Ivan Andrieiev
Contributor
January 11, 2023

Снимок экрана 2023-01-11 в 12.42.02.pngСнимок экрана 2023-01-11 в 12.42.25.png

I created rule, it is logical I suppose, but it didn't give me any results, where is a problem?

1 answer

1 accepted

1 vote
Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
January 11, 2023

Hi @Ivan Andrieiev ,

you should select a value for Due Date different from existing. Take a look to the following documentation https://support.atlassian.com/cloud-automation/docs/examples-of-using-smart-values-with-dates/

Examples :

{{now.toBusinessDay()}}

Hope this helps,

Fabio

Ivan Andrieiev
Contributor
January 11, 2023

@Fabio Racobaldo _Catworkx_  Hi

I want the due date when the status of the task changes to "Back to work", I can't find the appropriate value for me in this text. Is this even possible?

Fabio Racobaldo _Catworkx_
Community Champion
January 11, 2023

You need to specify the value of Due Date when the automation is executed. Right now we see {{issue.duedate}} that means that Due Date field will be edited with Due Date field (so that no edit will be performed). You need to specify, instead, the value as per output of your automation.

Ivan Andrieiev
Contributor
January 11, 2023

I created right smart value, thanks!!!

Fabio Racobaldo _Catworkx_
Community Champion
January 11, 2023

You're welcome @Ivan Andrieiev 

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