based on value selected in field the resolution should be Resolved or Discarded
for example I have one custom field, on selecting particular values the resolution should be resolved or discarded
Best way to do this would be a simple post-function on the "close issue" transition that looks at your custom field, and sets the resolution accordingly, without asking the humans.
Hi Nic,
Thanks for response, but the thing is I have field in that field I have to choose one value or different value base on my selection the resolution should change
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I don't understand what you mean by that.
You have a field, you want to set a resolution depending on what is in that field, so a post-function can look at the custom field and set a resolution depending on what it finds there.
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Hi Nic,
I mean, we have custom field called Root causes Analysis in this field we have some values I want to select any one value in this field on the selection of value the resolution should be changed to resolved or Discarded
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I'm still not understanding this. What is wrong with setting the resolution in a post-function?
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Which scripting app do you have?
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Ok, you'll need a short and simple script that does :
Read custom field value
If value = X, set resolution to Y, else set it to Z
There's a load of scripts you can read from at https://library.adaptavist.com/search?page=1&platforms=server&term=field
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