can i share an issue with a jira user?

[Toby Levi]

in the previous view, i was able to share an issue via email.

how can i do this in the current view?

in the previous view, i was able to export an issue to pdf.

how can i do this in the new view?

[Mandi Chiancone · Accepted solution]

Hi Toby,

From your issue screen you would:

1. Navigate to the upper right of the main menu
2. Select the down arrow to export the issue to XML or Word 
   1. Note: you can select 'print' to save as a .pdf and email separately
3. Use the forward arrow to send the issue to someone via email
4. Selecting the ellipsis in the top right and selecting 'watchers' 
5. You can also add the individual as a 'watcher' to the issue by:
   1. selecting the gray box or numerical value to the right of the 'Watchers' link 
6. Proceed with the next steps to complete the sharing experience.

[Toby Levi]

Hi Amanda,

Thank you for your detailed response. This response may have been helpful in the previous look. what I am looking for is exactly these features in the new look.

perhaps you can help me find them.

Thank you,

Toby Levi

[Mandi Chiancone]

Hi Toby,

Are you using Cloud or Server?  What version of JIRA are you using?  

- Amanda

[Toby Levi]

hi Amanda,

We are using Cloud.

[Mandi Chiancone]

Hi Toby,

Can you send a screenshot of what you are seeing?  I am on the most recent version of Cloud and the icons/pictures attached are what I have in issue. You do need to open the issue in order to complete these actions.  For example, you need to click on the hyperlink of the issue so that it is in full "view issue" screen mode.

These options are not available from the right side panel view when you click on an issue or when you click the issue from the Kanban/Scrum Board. You need to fully open the issue.  

I hope this helps.

Amanda

[Toby Levi]

[Toby Levi]

see screenshot attached.

[Mandi Chiancone]

Have you selected the 'view more' link in the menu pane at the top of the page? 

Are you an Administrator?  If not, you may be missing a permission.

I have the same view that you have shared when I click on an issue from within the board.  When I open the issue into a new tab/page, I have all of the options to share, download and more.  

[Toby Levi]

this answer is useful for the previous version, however not for the new version.