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can't see the release

yousefhammoda
Contributor
April 14, 2020

Hello there

why i can't see the release in the project that i created, I'm using jira server 

looking forward for you support.

2 answers

0 votes
yousefhammoda
Contributor
April 14, 2020

Hello Nikki

Thanks for your answer but I'm using jira server and here is how it looking like 

https://prnt.sc/rywykh

 

let me know if you can help

Regards

Yousef 

Nikki Zavadska _Appfire_
Community Champion
April 14, 2020

I see...Could you try to use Jira search and look if the version exists? One of the theory also is that someone might delete this version.

yousefhammoda
Contributor
April 14, 2020

we have done few releases already but it's not showing and no one deleted anything so that's why I'm wondering 

Nikki Zavadska _Appfire_
Community Champion
April 14, 2020

It really looks like you don't have any releases in your project. Maybe you could have a look at your Jira audit log (in admin panel) and see if there were any changes done to this release.

yousefhammoda
Contributor
April 14, 2020

I checked the jira audit everything is normal over there, no one deleted anything 

0 votes
Nikki Zavadska _Appfire_
Community Champion
April 14, 2020

Hi :)
If your release has the status "Released" it's filtered out from your project releases by default but you can always use a filter on the page to show them again.

Screenshot 2020-04-14 at 08.38.08.png

Just to check that your release wasn't deleted, can you see the release in `Fix version` option in Jira search?

Screenshot 2020-04-14 at 08.34.17.png 

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