com.atlassian.secrets.api.SecretServiceException: This secret cannot be decrypted with the configur

[Asmaa Elsayed]

I have jira cluster datacenter setup of 2 nodes, i upgraded to jira 10.3.5. So the new encryption method came with this version (Secure secrets configuration properties | Administering Jira applications Data Center 10.3 | Atlassian Documentation). After the upgrade i was making a a test database refresh from production environment so i changed the database name in dbconfig.xml.

One node started correctly but the other node gives me this exception  com.atlassian.secrets.api.SecretServiceException: This secret cannot be decrypted with the configured encryption key 


Any ideas to solve this issue?

[Dávid Lévai]

Hello, any updates on this?

The exact same is happening here for me.

I'd be grateful if you shared the response, if you created a support ticket, thanks!

[Piyush Annadate _ACE Pune_]

Seems that's at large, we are dealing with same issue - support ticket should be good for now.

[Cezary Cezary]

same issue on jira service manager 10.3.6 (not upgrading but fresh install), first node works correctly, second spams that error

[Piyush Annadate _ACE Pune_]

Hello @Asmaa Elsayed
There could be various reason for this - have you created an support ticket with atlassian and shared logs with them? If not, best way to identify is to create support ticket with logs data.