due date and current date

[Ivan Andrieiev]

I want that when my due date is equal to the current date, the task would be transferred to another status. Can this be implemented using automation? If so, can you suggest a rule?

[Marco Brundel]

Hi @Ivan Andrieiev ,

I recommend a scheduled automation rule that checks for Due Date. See screenshot for an example.

Regards,
Marco Brundel

[Ivan Andrieiev]

 @Marco Brundel  Hi

Why it doesn't work?

[Marco Brundel]

Hi @Ivan Andrieiev ,
There is not enough information to determine why it does not work.

Among other things: What is the due date of the issue? And is Back to Work a status that occurs in the workflow of the relevant issue.

regards, Marco

[Ivan Andrieiev]

I changed the rule, but when you set the status condition, the automation does not want to work (with the corresponding status, the problem should change to the "Back to work" status). What can it be connected with?

[Marco Brundel]

Hi @Ivan Andrieiev ,

Is in the workflow a transition from the current state to "Back to Work" ?

regards, Marco

[Ivan Andrieiev]

yes, of course there is

[Marco Brundel]

Hi @Ivan Andrieiev ,

a few more questions to see if the cause of the failure can be found.

• Does the rule work if
  Date/time = Time of execution
  is chosen for the condition?
• Is/was the due date of WORKOFF-317 the same as the Due date 1 day ago?
• Has a JQL been configured in the scheduled trigger and if so, which one?

regards, Marco

[Ivan Andrieiev]

this is my automation but it doesn't work with additional conditions