due date

[Ivan Andrieiev]

Is it possible to do, the due date was calculated automatically before transferring the task to the "closed" status.

[Jack Brickey]

Hi @Ivan Andrieiev ,

I am not clear on your question. What do you mean by "the due date was calculated automatically"?

If you were asking whether the due date was not empty at the time the issue was closed then you could consider an automation rule that would inspect the due date field when the issue is transition to closed. If it was empty (or not empty), then you could take some action that would allow you to query later. For example, you could have a custom deal for this or simply add a label or a comment.

[Ivan Andrieiev]

@Jack Brickey  Hi

I have a project where specialists create tasks for different types of absence from work. One of these types is "Hospital", the problem is that the person does not know when it will be released and would like the end date to be set exactly when the specialist changes it to closed status.

[Jack Brickey]

Easy enough...

I would recommend using an automation rule for this.

• trigger - issue transitioned (from any status to Done)
• condition - field compare (field is empty) this avoids overwriting the field unless that is desired in which case skip the cobdition
• condition - any other condition to ensure you only run the action where desired
• action - edit issue and set the due date to now

note with CMP projects you do have the alternative of using a post function within the workflow to set the due date.

[Ivan Andrieiev]

@Jack Brickey  

I do not understand this 

• condition - any other condition to ensure you only run the action where desired

[Jack Brickey]

@Ivan Andrieiev ,

It's simply means that if you have any other conditions in your requirements then be sure to add a condition component for that requirement. For example, let's say you were using labels and you only wanted this rule to execute the action if the label "special-duedate" existed on the issue. In this case you would have a condition to check if the label existed on the issue.

[Ivan Andrieiev]

@Jack Brickey 

To create a smart date field, you need to enter the appropriate code, can you find this code somewhere?