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emails are not sent anymore

emails are not sent anymore

Since some time, emails are not send anymore from jira cloud.

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HI @Wim Anckaert,

Please check is there any issue with configured Outgoing mail.

here is the troubleshooting article please have a look at it.

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Tx for the suggestion.

I've found that location, but I cant configure anything except disabling and enabling the outgoing mails. (see screenshot below)

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HI @Wim Anckaert

There is a restriction for configuring outgoing mail in Cloud application.

It comes with Internal SMTP server configured. here is the documentation.

Please contact Atlassian Support may be they will help on this.

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Tx,

support helped me quickly, it's fixed now. emails were rejected by O365, support did some workaround, but don't know what exactly at the moment.

see https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-393453

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Hi @Wim Anckaert

Good to see you that your problem has been resolved.

If you feel that the provided information is helped you to resolve this issue then please don't hesitate to accept this answer.

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