getting error while starting jira service

[Vinod Kuthyala]

___ FAILED PLUGIN REPORT _____________________

1 plugin failed to load during Jira startup.

'com.atlassian.jira.migration.jira-migration-plugin' - 'Jira Cloud Migration Assistant' failed to load.
Error creating bean with name 'prcBeans' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/prc/config/PrcBeans.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'pollerExecutionServiceImpl' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/prc/PollerExecutionServiceImpl.class]: Unsatisfied dependency expressed through constructor parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'pollerConfigHandler' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/prc/PollerConfigHandler.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'prcCommandExecutionHandler' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/prc/PrcCommandExecutionHandler.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'planMigrationService' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/publicapi/service/PlanMigrationService.class]: Unsatisfied dependency expressed through constructor parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'planExecutionService' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/execution/PlanExecutionService.class]: Unsatisfied dependency expressed through constructor parameter 5; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'preflightService' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/preflight/PreflightService.class]: Unsatisfied dependency expressed through constructor parameter 1; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'asyncCheckExecutor' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/preflight/AsyncCheckExecutor.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'preflightCheckLookup' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/preflight/PreflightCheckLookup.class]: Unsatisfied dependency expressed through constructor parameter 0; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'appOutdatedCheck' defined in URL [bundle://a2872376-aa29-4621-8f5e-c3648f57693d_85.0:1/com/atlassian/jira/migration/preflight/AppOutdatedCheck.class]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.jira.migration.preflight.AppOutdatedCheck]: Constructor threw exception; nested exception is java.lang.IllegalArgumentException: "uriTemplate" parameter is null.

[Charlie Misonne]

Hi @Vinod Kuthyala and welcome to the Atlassian Community!

I adapted the tags of your questions to jira-datacenter since this does not look like a Jira Cloud issue.

The first thing I always try with plugin startup issue is a cache clear on the server.

You can delete these directories on each node and restart Jira.

• JIRA_HOME/plugins/.bundled-plugins

• JIRA_HOME/plugins/.osgi-plugins

There are more directories to clear for a full cache clear. This is the full procedure: How to clear Jira Data Center plugin cache | Jira and Jira Service Management | Atlassian Support

If that does not work please provide more details: are you trying to perform an upgrade, which versions, anything else you changed, ...

[Vinod Kuthyala]

@Charlie Misonne 

Here are the environment details:

Java: Zulu JDK 21

Database: PostgreSQL 17

OS: Windows Server 2025

Steps I followed:

Configured the database successfully.

Ran config.bat for Jira setup.

Launched Jira using start_jira.bat.

Jira started and is accessible at http://localhost:5050.

However, I'm still facing an error in the browser after launching Jira, even after applying the previous clean-up steps you suggested.

Let me know if there's anything I might be missing or if you can guide me through further troubleshooting.

[Charlie Misonne]

1. What error do you get in the browser?
2. And what is the Jira version
3. Is this Jira Software or Jira Service Management (or both?)
4. This is a fresh setup? No upgrade?

[Vinod Kuthyala]

Jira version is 10.6, Jira Service Management. and it is fresh setup.

I created import folder   and copied file from   "WEB_INF/classes/startupdatabase.xml"  to import folder, it worked . but not sure it is a proper approach

[Charlie Misonne]

Make sure the user running Jira has the proper file permissions in the install and home folder.

Since you manually copied a file and it works now this might be your issue.

I often ran on file permission issues when running Jira on Windows in the past.