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how can I change the pririty of a new issue

Soporte March 7, 2018

 Good day, I have 3 priorities, High, medium and low. When a new issue is opened, by default it takes half. This is fine, however I need manually to be able to change this priority. This is because, for example, the client opens the issue but it is necessary to give it a high priority due to its characteristics. How do I do it manually? Thank you.

 

1 answer

1 vote
Mirek
Community Champion
March 7, 2018

It deepens if you are having priority schemes or not (JIRA Software 7.6 and above - https://confluence.atlassian.com/adminjiraserver/associating-priorities-with-projects-939514001.html). In any way you should be able to change priority manually without any problem. The field just need to be available on the screen.

Soporte March 7, 2018

What a pity I can not then, I'm using this version JIRA v75480baa Thanks for your prompt response. Greetings.

Soporte March 7, 2018

Excuse me but I have a question,

 My version of Jira if you handle priorities in fact, personalize them, what I do not allow is to change them manually.

 If you can guide me, I appreciate it.

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