how can i add user to a project?

[Michal Berliner]

Hi,

I created a project, and I want to add users (will open new issues\tickets)

but, when I get into the project, I see all the users and cant add users for this specific project

what can I do, how can I config this issue?

TNX

Michal

[Danyal Iqbal · Accepted solution]

As a project administrator you can navigate to the project and configure users and roles for users in that project. You can control the individual permissions by configuring Project>Permissions. e.g add user x to the role Requester and give Requester the permission to create new tickets in this project.

[Michal Berliner]

thank you, it worked

maybe you know how can I see the ticket (as administrator)?

i added the project to my filter, and I can't see the tickets

[Danyal Iqbal]

Your filter definition might be incorrect.  TRy to create an issue in your project. Can you see the issue directly?

You need the browse project permission to view issues in a project. Please go through the permission schemes once and get familiar with all the permission. It will save you a lot of time and effort.

[Michal Berliner]

I see that I have another problem...

I added the project to the filter, but while the user created a new ticket, the status automatically turn to "waiting for support" instead of "new"

and this is the reason, I can't see his new tickets