i am trying to set the following automatization: when the developer change the status from in progress to ready to test, i want to a specific field (fix version) to be mandatory before moving to test. i already set up, but its not working
@Victor Law i am following the instructions you shared but i dont have the option "Validators" under Options. could be permissons issues that i am having? or maybe it is located in somewherelse?
It seems like you clicked on the workflow status. Please click on the arrow between the status for the workflow transition.
Thank you.
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Welcome to the community!
Based on your use case scenario, setting the required field in the workflow validator is recommended instead of automating it.
You may refer to the document below on configuring a required field on a workflow transition.
Thank you.
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We did it with workflow condition. So you cant use transition until you fill the requested field. Is validator better for some reason?
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Conditions work fine if everyone is always fully aware of the process. Validators at least come with messages that tell the user what is needed to go to the next step.
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A Condition/Validator will not allow you to move or transition. If you wish so.
The automation will run but won't stop the transition from occurring. If it doesn't match the actions, it will run a log that it did.
In your automation, if the fix version is not empty, then assign it to Andy.
If there is a value in the field, it won't assign it to Andy. and will of the condition didn't match.
Regards
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