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how can i get the automatization field required working?

Camila Castagneto August 26, 2024

i am trying to set the following automatization: when the developer change the status from in progress to ready to test, i want to a specific field (fix version) to be mandatory before moving to test. i already set up, but its not workingScreenshot 2024-08-26 at 3.16.06 PM.png

2 answers

0 votes
Camila Castagneto August 26, 2024

@Victor Law  i am following the instructions you shared but i dont have the option "Validators" under Options. could be permissons issues that i am having? or maybe it is located in somewherelse?

 

Screenshot 2024-08-26 at 5.10.16 PM.png

Victor Law
Community Champion
August 26, 2024

Hi @Camila Castagneto

It seems like you clicked on the workflow status. Please click on the arrow between the status for the workflow transition.

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/#Validators

Thank you.

 

Camila Castagneto August 28, 2024

@Victor Law thank you!

0 votes
Victor Law
Community Champion
August 26, 2024

Hi @Camila Castagneto

Welcome to the community!

Based on your use case scenario, setting the required field in the workflow validator is recommended instead of automating it.

You may refer to the document below on configuring a required field on a workflow transition.

https://confluence.atlassian.com/jirakb/how-to-make-a-field-required-before-closing-the-issue-1236928291.html

Thank you.

Martin Janeček August 26, 2024

We did it with workflow condition. So you cant use transition until you fill the requested field. Is validator better for some reason?

Josh Costella
Community Champion
August 26, 2024

Conditions work fine if everyone is always fully aware of the process. Validators at least come with messages that tell the user what is needed to go to the next step. 

Like Martin Janeček likes this
Aaron Pavez [ServiceRocket]
Community Champion
August 26, 2024

A Condition/Validator will not allow you to move or transition. If you wish so.

The automation will run but won't stop the transition from occurring. If it doesn't match the actions, it will run a log that it did.

In your automation, if the fix version is not empty, then assign it to Andy.

If there is a value in the field, it won't assign it to Andy. and will of the condition didn't match.

Regards

 

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