how to activate an inactive workflow in jira team managed project

[Hamza D_]

I'm currently working on a Team-Managed project in Jira, and I need help with activating an inactive workflow. It seems that I can't find a direct option to do this within the project settings. Can anyone kindly guide me on how to activate an inactive workflow in a Jira Team-Managed project?
The problem is i want resolve resolution screen pop up when a ticket is being marked done. Is there any way to achieve this.

[John Funk]

Hi Hamza 

Team-managed projects cannot have inactive workflows. You can only update or delete a workflow.

[Hamza D_]

I just want resolution resolve pop up is that possible when we mark ticket as Done? 

[Nic Brough -Adaptavist-]

An "inactive" workflow is one that is not configured to be used by any projects.  To make a workflow active, you need to associate it with a project.

Team-managed projects do not use the global workflows.  You can edit their workflows by going in to edit their issue types (each issue type will have a workflow button in it)

[Hamza D_]

Ok can u tell step by step process, I just want resolution resolve pop up is that possible when we mark ticket as Done? 

[Nic Brough -Adaptavist-]

Add a transition screen to the "mark as done" transition in the workflow, and include the resolution screen in it.

[Hamza D_]

Please i am asking again can u tell me step by step showing images i am just new to jira. I could not get it how to add a transition screen in the workflow and include resolution screen in it

[Nic Brough -Adaptavist-]

You are looking at a team-managed project, which do not support transition screens.  So you can't do this.

[Hamza D_]

So we can't set any resolution to Done tickets in team-managed projects? If not can we switch to Company managed projects ?

[Hamza D_]

Please reply it is important for our team if there is any other solution to my specific problem. Thanks

[Nic Brough -Adaptavist-]

No, you are looking in the wrong place.  You can set resolutions in team-managed projects, but not in a transition screen.  You need to go edit the workflow(s) associated with each one of your issue types.

Yes, you can switch to CMPs if you want, but you need to think carefully about what you will gain and lose if you do that.

[Hamza D_]

First of all, thanks for replying to my queries, you say we can set resolutions in team-managed projects, but not in a transition screen.  we need to go edit the workflow(s) associated with each one of your issue types. Can u please provide step by step process of one issue type i.e., bug. The thing is i have tried to change it but could not find any solution in internet. Once again thanks for replying to my questions Nic.