Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

how to change the default title of a ticket

Jai Vijay April 4, 2019

if I am raising a feedback request to my organization it is titled as "new idea submission

But I need to change it as it is difficult for me to identify which issue it belongs and in the same way, the mail triggered has the same subject line as "new idea submission", even that has to be changed. Could someone help me with this.. 

1 answer

0 votes
Mohamed Benziane
Community Champion
April 8, 2019

HI @Jai Vijay 

 

What you meant by titled as new idea submission, you meant the summary field ?

Jai Vijay April 8, 2019
Mohamed Benziane
Community Champion
April 8, 2019

Do you use a addn-on to populate the summary field with this value ? Because with jira you can't have a default value in a system field.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events