Unable to delete Jira Cloud issue via REST API due to permissions

[amit_lodhi]

there is a problem with delete issue through rest API. The response says "You do not have permission to delete issues in this project". How can I give permission for a delete ticket? Please send me an API for delete.

[Nic Brough -Adaptavist- · Accepted solution]

The account you are using to issue the "delete" command does not have the permission to delete issues in that project.

An administrator will need to log in and amend the permissions to allow them to do the deletion.

[amit_lodhi]

Hi,
Thanks for the reply. But I have one question in my mind ie. it's my personal jira account that means I should be the jira administrator of this account. Then why I can't delete tickets. If there is a way to give the permission from my personal account to delete tickets then please refer docs, so I would delete those tickets.

[Mohamed Benziane]

Be the jira administrator doesn't mean that you have the right to delete the issue. You need to look at the permission scheme to see who have the delete permission (wich project role, user or groups)

[amit_lodhi]

this is the command for delete 

curl --request DELETE --url 'https://*********.atlassian.net/rest/api/3/issue/TP-108' --user 'amit.lodhi@******.com:*******'

this is the message shown-

{"errorMessages":["You do not have permission to delete issues in this project."],"errors":{}}

this is the permistion we gave for Delete Issues

Project role

         - Administrator

          -satlassian-addons-project-access

          -Service Desk Team

Application access

           - Any logged in user

Group

           -Public

           -anyone on the internet

           -including logged in and anonymous users.

Current assignee

Project lead

Thank you!

[Mohamed Benziane]

Can you try using the UI and tell us if it's ok or not  please.

[amit_lodhi]

Sorry,

there is no delete option in UI.

This is  screenshot for permission or UI

[Nic Brough -Adaptavist-]

You really need to cut that permission down to "admins only" - at the moment, the entire world might get access to delete anything they want, and deleting in Jira is very very permanent - you won't get it back.

Can you tell us what licence level you have for your Cloud system?  And what "type" of project this is?

[Mohamed Benziane]

Hello,

Try this api, but i think that you need to be a jira administrator to do this.

Hope this helps