how to send auto email notification when user updated something in issue

[divya krishna]

Certain format like

[Ismael Jimoh]

Hi,

Can you clarify what you meant be updates?

• New comment added?
• Attachment added?
• User Edited a field value?

Use issue commented for comments.

In the notification scheme, add the needed users to the issue updated event.

JIRA has a built in notification system to handle this.

If you intend to format the notification a specific way, you need to modify the velocity template or consider using an add-on like Email This Issue that allows you design templates that can be triggered at specific events.

[divya krishna]

I need create any plugin 

[divya krishna]

i need to write any code for this ??

[Ismael Jimoh]

Hi Divya, 

If you want an email that looks like the image you shared then yes you need to write a code for this.

Scriptrunner would be the way to go and if you are unfamiliar with scripting with JIRA I would advise against this.

As for what changed, well this is near impossible, you would need to also store the old data in a separate field (meaning you need a duplicate of all fields you have in JIRA), this field will then send you the old values while the actual field shows the new value.

Put simply, the basic update would work without your custom UI requirement, if you want the custom UI changes then you may need to write some code.

[divya krishna]

Thank you