i want to disable users in Jira who have been inactive for last 60 days. how can this be achieved?

[Priyanka]

i want to disable users in Jira who have been inactive for the last 60 days. how can this be achieved?

[James]

Hi @Priyanka,

That's a common challenge. Jira's native automation can't fully handle deactivating users based on inactivity. For a more robust solution, our tool, Seats Management, automates this process entirely. It's built to help with cost-saving and compliance for standards like ISO 27001 and SOC 2.

You can see how it works here: http://www.seatsmng.com/.

Happy to answer any questions.

[Rakesh Kumar]

Hi Priyanka,

I had worked on this issue sometimes back. Getting users list from SQL is not reliable and completely depends upon what type of user directory you have set up. In my case, I copied all the user details from UI and then formatted that in Excel sheet and there you can filter based on login details.

Regards,

Rakesh

[PVS]

Hi @Priyanka 

Using The Script Its Possible 

Go Through this link This is Helps You  

https://www.adaptavist.com/doco/display/SFJ/Automatically+deactivate+inactive+JIRA+users

[Priyanka]

hi @PVS   Thanks for your reply. Since we do no have script runner we want to achieve it via someother way. 

[Rajesh Ramankutty]

Hi @Priyanka  Check this

https://community.atlassian.com/t5/Crowd-questions/Deactivate-users-not-logged-in-for-the-last-year/qaq-p/72346

https://confluence.atlassian.com/jirakb/listing-active-and-licensed-usersin-jira-who-haven-t-logged-in-for-the-past-90-days-695241569.html

[Priyanka]

Hi Rajesh. many thanks for these links. It says that this can be achieved by POSTGRESQL,My SQL. But where can these queries be written? @Rajesh Ramankutty 

[Rajesh Ramankutty]

Disable or inactive?

[Priyanka]

deactivate @Rajesh Ramankutty