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insight import csv error "SOMETHING WENT WRONG, CONTACT ADMINISTRATOR"

Davide Cascapera
Davide Cascapera
Contributor
November 2, 2022

HI everyone,

When I try to upload a csv on insight ' import screen, when I press the bottom "upload" I had this error : "something went wrong"

 

Someone can help me? ty

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Kai Becker
Kai Becker
Community Champion
November 2, 2022

Could you please share an example of your csv file? First row (anonymized) should be sufficient. 

Usually it is just a format problem. The csv file definitely needs a header row, so this might be the first thing to check

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Davide Cascapera
Davide Cascapera
Contributor
November 4, 2022

hi KAi thx for the support but I solved it yesterday, the problem was the vm capacity was full.

now it works

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