is it possible to add 'create date' in customer Request portal.

[Seenivasan K]

[Henning Stoll · Accepted solution]

Hello @Seenivasan K ,

yes this is possible you only need to click into the column bar and enter

Created date. Like so

Best regards

Henning

[Seenivasan K]

Thanks for responding, @Henning Stoll, but the option is not available in the columns. Tell me how you created the field.

[Henning Stoll]

Hello @Seenivasan K ,

this is the way that you should be able to do this.

Customize your customers' requests list | Jira Service Management Cloud | Atlassian Support

If created date doesnt show up for you this might be a free plan limitation.

Best regards

Henning

[Seenivasan K]

Thanks you. It works in individual user requests. Is it possible to work globally??