issue import - 'Parent Issue cannot be null'. Simple import, cannot get by error

[steve stransky]

Project	Issue Type	Summary	Issue ID	Parent ID
General Staffing MicroStrategy Migration (GSM)	Requirements Elaboration	Portfolio Main panel	100
General Staffing MicroStrategy Migration (GSM)	Build	SFDC Source to Staging		100

seems like a simple import that should work. But I keep getting 'Parent Issue cannot be null' error.

[steve stransky]

thanks. I got by it by do the import from the Administrator function.

[Ignacio Pulgar]

Awesome! Glad it lead you to the workaround :)

Regards

[Johnathan James]

From your System Dashboard, that is Settings > System > External System Import.

[Clint Collins]

...what if you are not a global admin?

[Ignacio Pulgar]

That's a known issue:

https://jira.atlassian.com/browse/JRACLOUD-65048

[Greg Fichtner]

WIll it ever be fixed for non-admin?  Not really a solution in my book.

[Greg Fichtner]

OK - I guess it does "work" when the real import is done (even outside the admin window - per the comments) - its just that the validate is giving false errors.  Thats better - but the validate should be fixed too.

[Greg Fichtner]

Actually - it still fails on my instance - but does work in the admin for the same files.