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jira - custom fields that were single-select lists have gone blank

Varsha Mungale
Contributor
June 27, 2025

Hi,

I have custom fields that are single-single lists. Has there been a change recently? I am unable to see the options. How do i select one of the values? 
The text-box/single-select selection box is present on the ticket but it is not visible. I have to click on the space to the right of the field-label and the selection box shows-up. Where to click so that the box shows up is a little mysterious.

1 answer

1 vote
Yogesh Mude
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June 27, 2025

@Varsha Mungale  Not getting you what exactly the issue it is. It would be good if you can share the snap.

Varsha Mungale
Contributor
June 27, 2025

This is the "Reviewer" field jira_field_ 2025-06-27 163222.png

To the right side, it is blank space. 

I have to scroll to the right and click in various places to see this 
jira_field_with_options_Screenshot 2025-06-27 164245.png
This change is recent. Earlier this option was visible by default. 

This non-visibility of options field is confusing the users

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