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jira description custom field

L Chaptal October 18, 2021

I tried to modify a description of a custom field and the configuration but it doesn't work

3 answers

0 votes
L Chaptal October 25, 2021

I created a new custom field and the description is udated.

Thank you for your help.

0 votes
L Chaptal October 18, 2021

Hi  Thomas,

some screenshots in attachment

The last image with the descption of th custom fielsd not updatedimage.pngimage.pngimage.pngimage.pngimage.png

Thomas Deiler
Community Champion
October 18, 2021

I can't see any error messages (pictures are low detail level). How do you notice, that the description does not change?

0 votes
Thomas Deiler
Community Champion
October 18, 2021

Dear @L Chaptal ,

I would like to help you troubleshooting. Can you please provide more information in form of log file messages or screen shots?

Thanks

Thomas

L Chaptal October 19, 2021

Hi Thomas,

I haven't got any errors and I don't know what is wrong

Thomas Deiler
Community Champion
October 20, 2021

Is it like that:

  • you alter the description of a custom field and save it
  • the new description is correctly displayed at the custom field edit page
  • the new description does not show upon an issue

If this is the case, please run the re-indexer.

L Chaptal October 21, 2021

I ran the re-indexer but the description is not updated

Thomas Deiler
Community Champion
October 21, 2021

I can't really help. Can you please provide more details. With which custom field type did this happen? Have you tried to reproduce with a new custom field (create, then alter the description)? You tagged your question with "server" and "jira-software-server". Which version do you use?

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