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jira issue edit

瑞祥 陈
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February 17, 2025

 

Hello, we are currently facing a problem. Jira issue change operation, the verifier judges the change fields. If it is a key field change, create a new issue in the custom script and block the current issue change operation. However, during the testing process, it was discovered that a new issue creation operation was triggered and the log printing was successfully created. But the new issue was not found. May I ask what the reason is?

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Dave Liao
Community Champion
February 17, 2025

@瑞祥 陈 - hi!

Can you let us know more?

  • Do you know if you're on Jira Data Center or Jira Cloud?
  • Are you the admin of your Jira instance?

I see one of your challenges is that you can't find the newly-created issue.

  • Have you done a search for it? Try searching for all issues created by your script actor/user.
  • Are you using issue security? Maybe the issue is hidden from you.
瑞祥 陈
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 17, 2025

We are using Jira Data Center, The newly created issue key has also been queried. Postman calls the interface to query and returns' Issue Does not Exist '. I think it's because the issue modification window's submission operation was blocked, which caused the rollback of the operation data

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