jira tickets

[Tata Tatkhashvili]

Hi everyone, Could you tell me, how can I switch off this automate reminder? 

It's so annoying for my colleagues :(

[Mayuresh Kamble · Accepted solution]

Hi @Tata Tatkhashvili ,

You can just toggle the button next to return to list which will disable this automation and no more emails will be triggered.

Regards,
Mayuresh

[Tata Tatkhashvili]

Hi, Mayuresh Kamble

This reminder is set automatically. This email was sent even before rule was activated. At first I thought that if I had run this rule and set it not to "notify me", the employees would not receive this reminder, but activating the rule did not help either.

[Vishal · Accepted solution]

Hi @Tata Tatkhashvili 

You see the green toggle button on the top right corner of your screenshot, just disable it by moving it to left & your problem is solved. :)

Thanks!

[Tata Tatkhashvili]

HI, Vishal.

no, it's is sending automatically, without this rule. I thought, this rule could switch off reminder, but don't do

[Tata Tatkhashvili]

[Vishal]

Hi @Tata Tatkhashvili 

There are 2 places where the automation can be created, one in the project & other at the global level. If the automation is not present in the project, I would suggest you to check your global automation which is applicable to multiple projects, turning that off should solve your problem then.

Hope it helps.

[Tata Tatkhashvili]

Could you tell me, where can I find global automation ?

[Tata Tatkhashvili]

thanks a lot, with your help, I find solution <3