Hey,
I'm trying to create a filter that finds tickets where specific people commented on, but I can't manage to find the correct syntax.
For example, I'm trying to create tickets that 'user1' and 'user2' are the users that put the last comment, should be something like this:
issueFunction in lastCommented("by user1 by user2")
I've tried multiple syntax already and couldn't find the correct one.
I know I can just run the function twice, but I was hoping there's a solution to find it with 1 run since I need more than 2 users.
Thanks in advance!
Hi,
I am afraid you will have to run
issueFunction in lastComment("by user1") OR issueFunction in lastComment("by user2")
since two users are not supported by this function. Alternatively you could create a role or a group for these two users and use it in the query. You will then be able to freely update the members of the group or the role.
Antoine
Thank you this helped.
issueFunction in lastComment('inGroup <group name>')"
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.